Silkroad Global Partners ("SRGP", "we", "us" or "our") takes the protection of personal data seriously.This Privacy Policy explains how we collect and process personal data when you visit www.srgp.ch, contact us or otherwise communicate with us in connection with our website.

1. Data Controller

The controller responsible for the processing of personal data is:

Silkroad Global Partners GmbH
Lindenhofweg 4
CH-8460 Marthalen
Switzerland

Email: info@srgp.ch
Website: www.srgp.ch

2. Applicable Data Protection Law

We process personal data in accordance with applicable data protection legislation, in particular the Swiss Federal Act on Data Protection (FADP).Where the European Union's General Data Protection Regulation (GDPR) applies to particular processing activities, we also process personal data in accordance with the GDPR.

3. Personal Data We Process

Website Usage Data

When you access our website, certain technical information may automatically be transmitted to and recorded by our hosting infrastructure.This may include:

• IP address
• date and time of access
• pages or resources requested
• browser type and version
• operating system and device information
• referring website
• technical information required for the operation and security of the website

We use this information primarily to operate, maintain and secure the website and to identify technical problems or misuse.

Contact Forms and Enquiries

If you contact us through the website, by email or by another communication channel, we may process information such as:

• your name
• company and position
• email address
• telephone number
• country or location
• information contained in your message
• documents or other information that you choose to provide

Please do not submit sensitive personal data unless it is necessary for the purpose of your communication.

4. Purposes of Processing

We process personal data where necessary to:

• operate and secure our website
• respond to enquiries
• communicate with customers, suppliers, principals and other business partners
• assess potential commercial opportunities
• establish and develop business relationships
• provide information about our services
• prepare or perform contractual relationships
• comply with legal and regulatory obligations
• establish, exercise or defend legal claims

Where the GDPR applies, processing may be based, depending on the circumstances, on the performance of a contract or steps taken prior to entering into a contract, our legitimate business interests, compliance with legal obligations, or consent where consent is required.

5. Hosting and Service Providers

Our website and related services are hosted using infrastructure provided by Infomaniak Network SA, Switzerland. Infomaniak may process technical and other data on our behalf to provide hosting, email and website services. According to Infomaniak, data hosted through its infrastructure is stored in its data centres in Switzerland. We may also use other service providers where necessary for communication, IT, professional advice or business administration. Such providers process personal data only to the extent required for the respective purpose.

6. Cookies and Analytics

The SRGP website is designed to use as little tracking technology as reasonably possible. At present, we do not intentionally use advertising cookies, marketing trackers or third-party analytics services such as Google Analytics. Technically necessary cookies or similar technologies may nevertheless be used where required for particular website functions. If we introduce analytics, advertising technologies, embedded third-party services or other non-essential tracking technologies in the future, we will update this Privacy Policy and, where required, provide appropriate cookie information and consent options.

7. Disclosure to Business Partners

In the course of responding to a business enquiry or developing a commercial opportunity, it may be necessary to disclose relevant contact and business information to selected:

• manufacturers and suppliers
• principals represented by SRGP
• customers and prospective customers
• logistics or other commercial partners
• professional advisers and service providers

We only disclose personal data where there is a legitimate business reason to do so and limit the information disclosed to what is reasonably necessary for the relevant purpose.

8. International Data Transfers

SRGP operates internationally. Personal data may therefore be processed or disclosed not only in Switzerland but also in the European Economic Area and other countries in which our customers, suppliers, principals or service providers are located. Where personal data is disclosed to a country that does not provide a level of data protection recognized as adequate under applicable law, we take appropriate measures where required by law, such as contractual safeguards, or rely on another legally permitted basis for the transfer.

9. Retention of Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected. The retention period depends on the nature of the information and the relationship concerned. Business correspondence and information relating to contractual or commercial relationships may be retained for longer periods where necessary to fulfil legal, accounting, contractual or documentation requirements or to establish, exercise or defend legal claims. When personal data is no longer required, it is deleted or anonymized where reasonably practicable.

10. Your Rights

Depending on the applicable data protection legislation and the circumstances, you may have rights concerning your personal data, including the right to:

• request information about personal data we process about you
• request correction of inaccurate personal data
• request deletion of personal data
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• receive certain personal data in a portable format where applicable

These rights may be subject to statutory conditions, exceptions and limitations. Requests relating to personal data can be sent to: info@srgp.ch

If you believe that your personal data has been processed unlawfully, you may also have the right to contact the competent data protection authority .In Switzerland, the competent federal authority is the Federal Data Protection and Information Commissioner (FDPIC).

11. Data Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure or unauthorised access.However, no transmission or storage of information over the Internet can be guaranteed to be completely secure.

12. Automated Decision-Making

We do not use personal data collected through this website for automated decision-making or profiling that produces legal or similarly significant effects.

13. External Links

Our website may contain links to websites operated by third parties.We are not responsible for the privacy practices or content of external websites. The privacy policies of the respective third-party providers apply when you visit those websites.

14. Changes to this Privacy Policy

We may amend this Privacy Policy to reflect changes to our website, services, business activities or applicable law.The current version is published on this website. The date of the latest revision appears at the beginning of this Privacy Policy.

15. Contact

For questions concerning this Privacy Policy or the processing of your personal data, please contact:

Silkroad Global Partners GmbH
Lindenhofweg 4
CH-8460 Marthalen
Switzerland

Email: info@srgp.ch